Return & Refund policy
Return & Refund Policy
1. Overview
At Magnemove, we strive to ensure customer satisfaction with every purchase. Please read our policy carefully before placing an order.
2. No Returns Policy
We do not accept returns or exchanges on any of our products.
3. Refund Eligibility
Although we do not accept returns, you may be eligible for a refund under the following conditions:
- The product arrives damaged or defective
- You experience an issue with the product within 45 days of the purchase date
4. Refund Request Process
To request a refund, you must contact us by email within 45 days of your purchase date.
Please include:
- Your order number
- A detailed description of the issue
- Photos or evidence of the defect (if applicable)
Requests sent after 45 days from the purchase date may not be accepted.
5. Refund Approval
All refund requests are reviewed on a case-by-case basis.
If your request is approved, the refund will be issued to your original payment method.
6. Non-Refundable Situations
We reserve the right to refuse refunds in the following cases:
- Misuse, improper handling, or normal wear and tear
- Failure to follow product instructions
- Requests made after the 45-day period
7. Contact Information
For any questions or refund requests, please contact us at:
welcome@magnemove.com
By placing an order on our website, you agree to this Return & Refund Policy.